DirectoryDeveloper Book a scoping call
AGENCY · DEVELOPER

The custom work that doesn't fit a package.

Developer time for the custom work that does not fit a package — scoped on a call, quoted before anything starts, and documented as we go so the work isn't locked in one person's head.

How it's scoped What this covers
You get a quote before anything starts.
WHEN THIS FITS

Not a bigger White Glove — a different kind of engagement. Custom integrations, non-standard workflows, or anything the fixed packages don't cover.

Want the full build instead? White Glove covers that for a fixed $2,400+.

WHAT THIS COVERS

Four kinds of work, none of them off a fixed menu.

If it doesn't match a packaged tier, it's probably a Developer engagement. Some real examples below.

CUSTOM INTEGRATIONS
API integrations beyond the standard setScoped on request
Automation between BD and outside toolsScoped on request
Non-standard payment or membership logicScoped on request
Data migration from another platformScoped on request
CUSTOM BUILDS
Bespoke widgets beyond the DC catalogScoped on request
Custom post types with non-standard behaviorScoped on request
One-off features no package coversScoped on request
A design system beyond a single pageScoped on request
ONGOING WORK
A standing block of hours, managed monthlyScoped on request
Priority queue for changes as they come upScoped on request
Documented, so it's never one person's memoryScoped on request
Handoff-ready if you bring on your own help laterScoped on request
TROUBLESHOOTING & MIGRATIONS
Site migrations onto or off the platformScoped on request
Debugging something nobody else can traceScoped on request
Performance work beyond a standard auditScoped on request
Recovery from a broken customizationScoped on request
HOW IT'S MANAGED

Scoped first, quoted before anything starts.

No open-ended hours, and no work that only lives in one person's head.

We scope the work together on a call — what it is, roughly how long it takes.

You get a quote before anything starts — no surprise hours.

We document as we go, so the work isn't locked in one person's head.

You get a running update, not a black box until it's "done."

HOW IT'S SCOPED

No fixed menu — priced to the actual work.

Scoped per engagementquoted after a call, before anything starts
  • No fixed catalog — priced to the actual work
  • Quoted before anything starts
  • Documented and handed off as we go
Book a scoping call

Looking for a fixed price instead? White Glove covers a full build for $2,400+.

QUESTIONS

Before you book a call.

How is this priced, if there's no fixed number?
We scope it on a call first, quote it, then start. You always see the number before we begin — nothing runs on open-ended hours.
Is this the same as ongoing support?
It can be. Some engagements are a single custom build; others are a standing block of hours, managed month to month.
What if I'm not sure this is what I need?
If a fixed package already covers it, we'll say so on the call and point you there instead. Not sure where to start? Book a free Discovery call and we'll tell you straight.